Privacy Policy Effective Date: [09/09/2024]
Sale Reps & Pets Ltd ("we," "our," "us") operates the website https://www.salerepspets.co.uk ("the Site"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Information You Provide to Us
- Personal Data: When you register on our site, place an order, subscribe to our newsletter, or contact us, you may provide us with personal information such as your name, email address, phone number, and payment information.
- Order Information: Details related to purchases you make, including products ordered, delivery address, and billing information.
1.2 Information We Collect Automatically
- Log Data: Our servers automatically record information ("Log Data") created by your use of the Site, which may include your IP address, browser type, the pages you visit, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies to track your activity on our site and to enhance your experience. You can manage your cookie preferences in your browser settings, but please note that disabling cookies may affect the functionality of our site.
2. How We Use Your Information
We use the information we collect in various ways, including:
- To process and fulfill your orders, including sending emails to confirm your order status and shipment.
- To personalize your shopping experience on our site by displaying content relevant to your interests.
- To improve our website, products, and services based on your feedback and usage patterns.
- To communicate with you, respond to your inquiries, and provide customer service.
- To send you promotional materials, newsletters, and other marketing communications, where you have opted-in to receive them.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: If required by law or in response to valid requests by public authorities, we may disclose your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
4. Data Security
We take reasonable precautions to protect your personal information. We use various security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
- Sale Reps & Pets Ltd.
52 Coppice Avenue,
Sale,
M33 4WB,
United Kingdom
Email: [Insert Email Address]
Phone: [Insert Phone Number]
6. Retention of Data
- We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Children's Privacy
- Our website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe that your child under the age of 16 has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
9. Contact UsIf you have any questions about this Privacy Policy, the data we hold about you, or if you wish to exercise any of your data protection rights, please contact us:
Sale Reps & Pets Ltd.
52 Coppice Avenue,
Sale,
M33 4WB,
United Kingdom
Email: info@salerepspets.co.uk
Phone: 0161 241 6691 / 07354 183 554